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Within this policy, we would like to inform you about the purpose and extent we collect your personal information while using our website, other digital channels, and our digital services that Artvise AB controls.

The terms of this policy are valid from 2023-11-20 until further notice. This policy will be reviewed at least once per year, whereas any affected individuals who have had their personal information processed by Artvise AB will be contacted and informed about any changes made to this policy.

For further questions regarding this policy, processing of personal information, or having your personal information updated or corrected, please contact Artvise AB, Servicegatan 1, 931 76 Skellefteå, Sweden, Phone: +46 (0)910 – 395 00, E-mail: support@artvise.se

Data controller

Artvise AB, hereinafter referred to as “the Company”, is personally responsible according to GDPR for processing personal information.

The Company cares about you and your integrity while visiting the website www.artvise.se, our digital services, and the social media platforms that the Company uses (see a complete list under the section “Links and external websites”). We are responsible for ensuring that our personal information is only used for its intended purpose. We will protect your personal information against unauthorized access and use.

Below is a summary of our obligations and your rights as a personal information provider.

Processing of personal information

For us to answer specific questions or fulfill your request, certain personal information must be provided, such as name, address, company, email, or phone number. The information you provide us is used to process your requests and/or fulfill the service or information you requested.

We also process data registered automatically during your visit and information collected from our website that requires an interaction (see “cookies and logs”).

Personal information may be transferred to companies within the Company’s group, Confirma Software ( https://www.confirmasoftware.com ). Other companies within the Group may individually be responsible for the terms and conditions applicable to each service or function and according to national law applicable to such company.

Personal information might be provided to subcontractors whom the Company employs to perform services, i.e., for the disclosure of financial information, invitations, recruitment, and the Annual General Meeting. Each designated subcontractor is a personal information controller for the Company.

How long will the personal information be stored?

We store your personal information as long as it is necessary to provide you with our services or if we decide there is another legitimate reason for more extended storage.

The right to store personal information is based on the right of legitimate interest.

Legitimate interest is based on the fact that we will only communicate with you in your professional role and keep you informed based on one of the purposes listed.

Purposes

Marketing

By accepting this policy, you agree that the Company uses your personal information to contact you for marketing and marketing analytics purposes. This aims to enhance the experience and optimize the quality of our services. If you, for any reason, wish not to receive any marketing, please contact us with the subject that you do not wish to be contacted for any promotional purposes by sending an email to support@artvise.se or using links that we provide in email communication with you for controlling the personal information that we store.

Your rights as a personal information provider

We only store the information we need according to the above mentioned purposes. As a provider of personal information, you always have the right to:

Safeguards

The Company wants you to feel safe when providing us with your personal information; therefore, we take all reasonable precautions to ensure your personal information is safe. Among other things, SSL security is utilized. Your personal information will never be sold or transferred to other parties for other purposes than specified in this policy.

Processing of personal information is done according to the svenska integritetsskyddslagstiftningen

The systems we use to store your data are fundamentally adapted to comply with privacy laws in Sweden and the rest of the EU, as described here.

We always strive for your personal data to be processed within the EU / EEA, and all our own IT systems are located within the EU / EEA. We have entered into a personal data assistant agreement with all our personal data assistants. The Personal Data Assistant Agreement regulates how personal data assistants may process personal data and what security measures are required for personal data processing.

Cookies and log files

 

Cookies

We may send “cookies” to your computer when you visit our website. A cookie is a small text file or piece of data that a website you visit can place or save on your computer.

Cookies do not contain any personally identifiable information. However, suppose you provide such personally identifiable information to us (e.g. by registering for an Internet-related service or using our password). In that case, such information may be linked to data stored in the cookie.

There are two types of cookies. The first type saves a file for an extended period on your computer, which may remain on your computer after you turn it off. Such a cookie can, for example, be used to tell a visitor what information on the site has been updated since his or her most recent visit to that site. The second type of cookie is called a “session cookie.” Session cookies are temporarily stored in your computer’s memory when you visit a website. This can be done, for example, to keep track of the language you have selected for the website. Session cookies are not stored for a long time on your computer because they disappear when you close your browser. We may use third parties to help us collect or process information obtained through cookies. We may use cookies for several reasons, such as:

The company website uses Google Analytics, Google Search Console, Google Tag Manager, Hotjar Analytical tool, Hubspot as an opt-in tool*, SiteVision LTM och kg 10 session and social media platforms (see “links and external websites”).

*By opt-in, we refer to the forms that the visitors fill out to be contacted, newsletter subscriptions, invites, and to obtain access to content such as white papers, articles, and videos. The registered user’s email will be linked to the IP address that Hubspot uses to recognize the user during their next visit to our website.

If you continue to use our website without making any changes to your settings, we will assume that you are ok with our cookies.

Log files

When you use www.artvise.se the web from your computer or mobile device, the web server will log your interaction with the website; this log will contain basic information such as page views and IP address.

Links and external websites

On the website www.artvise.se, some links lead to external websites and social media platforms. The Company cares about the personal integrity of you who visit the website www.artvise.se and the following social media platforms that the Company uses:

This privacy policy does not apply to other websites or social media accounts. When visiting external websites, take part in their privacy policy before providing them with your personal information.

CONTACT

Artvise AB, Servicegatan 1, 931 76 Skellefteå, Sweden, Phone: +46 (0)910 – 395 00, E-mail: support@artvise.se

SOLUTIONS

Artvise Contact Center
Artvise Kundtjänst (Artvise Customer Service)